Answering your questions

How do I qualify to be a member?

If you’re currently a beverage producer, just sign up. Our low annual subscription fee gets you instant access to unbelievable pricing.

How is your approach unique?

Our platform is the only one providing beverage producers the ability to go direct to top suppliers

We leverage the Group Purchasing Organization (GPO) concept using technology and systems that make selecting and ordering supplies intuitive and streamlined. The Fortera platform was built to empower its users through cost and time savings.

Can I see your pricing before signing up?

Access to pricing requires a Fortera membership.  Potential members are welcome to email, chat or speak to a customer care representative and enquire about specific items to ensure we can meet their needs.

Email: support@fortera.co
Phone: 415-890-2076
Chat: Fortera.co (click on icon at the bottom right corner of our website)

Is Fortera for small or large producers?

Fortera is for wineries and beverage producers of all sizes (from 100 cases up to 2M), all over the United States.

What happens after we sign up?

One of our team members will reach out to you within 24 hours to set you up and give you access to our online shop. From there you are free to shop and purchase any and all the materials you want. You may also order samples before placing your order(s).

Do I have to purchase all my dry goods through Fortera if I become a member?

There are absolutely no restrictions on where you choose to buy your products. You can purchase as little or as much through Fortera as fits your business. However, the benefits of Fortera come from leveraging our collective buying power. By purchasing on a large scale, as a community, we can negotiate even better pricing for our members!

What is the subscription fee annually?

Our annual membership is $199 and we guarantee you will save that with our pre-negotiated prices or we will refund your subscription.

We work directly with the suppliers enabling us to provide pre-negotiated low prices. Our suppliers are Owens-Illinois for glass, Amcor Flexibles for caps (Stelvin, tin and poly), Amorim corks, and Golden State Box Factory. If you are already working directly with these vendors, that is no problem as we have agreements in place where you can still purchase your dry goods from them over our platform.

How long does a membership last?

Our subscriptions are good for one year from the date you join.  Offered at $199, unlocking huge savings has never been simpler.

What is your cancellation policy?

Your membership can be cancelled upon the annual renewal date, by sending a request via email to support@fortera.co or via the Fortera.co chat. Cancellation must be requested at least 5 business days before the annual renewal. In the event of a cancellation, active orders will not be interrupted, however any unaccepted or unpaid requests may be cancelled. Members should contact the Fortera Support team for any subscription questions or changes by emailing support@fortera.co or using the Fortera.co website chat.

Is Fortera easy to use?

Our system is designed for easy use. If you shop on Amazon, Fortera will seem familiar.  The platform is simple and uncluttered, keeping you moving forward toward task completion.  And, should you ever need assistance, our support team will eagerly lend a hand.

Do you work with all suppliers?

We have curated our service to include only the highest quality products and suppliers. Rather than over-complicating things with an endless selection of suppliers for each type of product or service, we have selected a few for each category that are able to guarantee the quality products and customer service our members demand. That said, we add additional suppliers as the needs of our member grow, and welcome any new supplier recommendations from our members.